Calder Posted July 9, 2023 Share Posted July 9, 2023 For quite a while now I’ve noticed that the ability to scrub through the 48 hour loops or pause and play them is gone. Also, I can’t full screen them and when I tilt my phone sideways to make it bigger, the bottom half of the video gets covered by the slider. This is a problem for me on mobile and using the mobile app. Not sure about PC. It would be nice if this could be changed back to the way it was before. Link to comment Share on other sites More sharing options...
Vancanneyt Sander Posted July 10, 2023 Share Posted July 10, 2023 We haven’t changed anything for display of the videos. Tested on iOS and Android and I can scrub forward backward, fullscreen without issues. Link to comment Share on other sites More sharing options...
Calder Posted July 10, 2023 Author Share Posted July 10, 2023 4 hours ago, Vancanneyt Sander said: We haven’t changed anything for display of the videos. Tested on iOS and Android and I can scrub forward backward, fullscreen without issues. Weird. You’re right, I used someone else’s phone and it worked fine. It seems like it happened after there was a change to the look/layout of the site. (Like how the lines on the graphs are skinnier now) My only guess is that I’m using a slightly older version of iOS. Link to comment Share on other sites More sharing options...
Vancanneyt Sander Posted July 10, 2023 Share Posted July 10, 2023 What iOS version are you using? We did an update of the code behind it but normally it shouldn’t break older devices compatibility. yes the graph lines are a bit skinnier with an update we done but I don’t mind that much. Link to comment Share on other sites More sharing options...
Calder Posted July 10, 2023 Author Share Posted July 10, 2023 1 hour ago, Vancanneyt Sander said: What iOS version are you using? We did an update of the code behind it but normally it shouldn’t break older devices compatibility. yes the graph lines are a bit skinnier with an update we done but I don’t mind that much. I’m using iOS 15.5. (I stopped doing updates because it usually starts to slow down older phones) Here’s a pic of the selection slider covering the video in landscape. If I view in portrait, it makes the video too small to see. And like I said, I have no option to pause, play, scrub, or full screen. Link to comment Share on other sites More sharing options...
Vancanneyt Sander Posted July 10, 2023 Share Posted July 10, 2023 On mobile, it’s better to use the app (it has less ads 😜), and it has all and more features than the site. on iOS 16 it can’t be reproduced, iOS 15 is not that old but it is end of life and a security risk. But besides that it should still work, only oldest versions (iOS 13 prior) are not supported. In the app, the selection slider can be hidden in portrait mode by tapping the grid icon in the top right Link to comment Share on other sites More sharing options...
Calder Posted July 10, 2023 Author Share Posted July 10, 2023 1 hour ago, Vancanneyt Sander said: On mobile, it’s better to use the app (it has less ads 😜), and it has all and more features than the site. on iOS 16 it can’t be reproduced, iOS 15 is not that old but it is end of life and a security risk. But besides that it should still work, only oldest versions (iOS 13 prior) are not supported. In the app, the selection slider can be hidden in portrait mode by tapping the grid icon in the top right Seems like I’ll have to update to iOS 16 to fix this. It’s the only thing that makes sense. It happens in the app too. If the app has all and more features than the site, is there a community tab? I can’t seem to find it if it exists. Link to comment Share on other sites More sharing options...
Newbie Posted July 10, 2023 Share Posted July 10, 2023 1 hour ago, Calder said: If the app has all and more features than the site, is there a community tab? I can’t seem to find it if it exists. I have to use the site to access the community tab. Just sayin… N. Link to comment Share on other sites More sharing options...
Vancanneyt Sander Posted July 11, 2023 Share Posted July 11, 2023 11 uren geleden, Newbie zei: I have to use the site to access the community tab. Just sayin… N. Yeah the community isn’t in the app that’s true that’s the only thing missing but we have good reasons for that. 1 Link to comment Share on other sites More sharing options...
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