Late notifications! 😠

[Miss Sunshine]

Hello, I have used this app for about 3-4 years now and I allways get the notifications hours to late. I have checked the settings, but I cant change anything there. Why is this and how can I get it to work? Is it someone else with this problem? Thank you! 🙏

[Vancanneyt Sander]

Our notification service is set to deliver the push notifications immediately. I’ve checked the last few that where send out and all where send to all subscribed devices in 22 seconds.

iOS 

Notifications may be delayed if:

"Restrict background data" is checked for the app, if Wifi-Optimization is turned on in the advanced settings, or if priority mode is enabled.

"Low Power Mode" is enabled. If in your Settings > Battery > Low Power Mode is enabled, this will reduce the rate at which notifications can be received or turn them off completely.

Android

Some custom versions of the Android OS have a "power-saving" setting that can cause notifications to be delayed or ignored.

Some Android devices can enter a low power mode when their battery is low that may cause slight delays in receiving notifications. This is more common on Android 9 devices with Power Management Restrictions

[Miss Sunshine]

Thank you for fast reply. I have checked the settings, but I will do it again. Thats wierd cause I get it several hours later. This morning it was only one hour after though. But I will check again, and thanks again. 

 

Edited January 14, 2022 by Miss Sunshine